Effective Date: 1 April 2025
Welcome to Experts Systems and Solutions. We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Billing / shipping address
- Payment details (processed securely via payment gateway)
- IP address and browser information
- Order history and product preferences
2. How We Use Your Information
We use your information to:
- Process orders
- Deliver products/services
- Provide customer support
- Send order updates
- Improve website experience
- Prevent fraud and unauthorized transactions
- Send promotional offers (only where permitted)
3. Payment Security
Payments made through trusted gateways such as Cashfree Payments are processed securely. We do not store sensitive card or banking details on our servers.
4. Cookies
Our website may use cookies to:
- Remember cart items
- Improve browsing experience
- Analyze website traffic
- Personalize user experience
5. Data Protection
We implement reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.
6. Third-Party Services
We may use third-party services for:
- Payment processing
- Shipping/logistics
- Analytics
- Marketing communications
7. Contact Us
For privacy-related questions:
Email: info@essdelhi.com
Phone: +919891606660
Address: 3868/11, Kanhaiya Nagar, Tri Nagar, Delhi – 35